DMRC Recruitment Delhi, Metro Job Vacancy Openings

By | July 27, 2023

DMRC Recruitment Delhi, Metro Job Vacancy Openings

DMRC Recruitment Delhi, Metro Job Vacancy Openings

DMRC Recruitment Delhi, Metro Job Vacancy Openings

  • Company– DMRC
  • Job Profile– DMRC Recruitment Delhi, Metro Job Vacancy Openings
  • Experience– 1 – 2 Years
  • Salary– ₹15,000 – ₹24,000
  • Qualification– 12th or Graduate
  • Location–Anywhere
  • Language: Hindi, English, and Other
  • Job type – Full-Time

Job Description

DMRC Recruitment Delhi

Get latest job alerts of Delhi Metro Rail Corporation notifications in this page. Job aspirants can check this page frequently to get notify about DMRC recruitment details. Candidates can apply for this jobs before DMRC application form expires. Aspirants who are all looking for Govt Jobs from DMRC Organization can check below table, DMRC Recruitment

Customer Service Representative

Skill Set Required:

• Excellent written communication and email skills
• Customer centric attitude
• Typing speed >40 WPM
• Basic understanding of android and smartphones
• Familiar with North American and European culture.
• Working experience in Order Management and technical support chat process is preferred
• Basic understanding of customer service metrics like CSAT, Quality and AHT

Job Details

• Answer incoming chats and respond to customers emails
• Determines requirements by working with customers
• Provide a delightful experience to the customers by resolving their issues
• Document all information according to standard operating procedures
• Handle customer complaints respectfully and professionally
• Recognize, document, and alert the management team for trends in customer contacts
• Follow up with customers wherever necessary


• Any undergraduate or graduate can apply.

• Shift Timings : 8 hours rotational shift.
• 5 days working week with 2 days rotational week off in the week.

Perks and Benefits

Perks and Benefits: 24,000 – 27,500 CTC per month. Other benefits like shift allowance, conveyance allowance will be extra. Health Insurance. Other Information: should have all relevant documents regarding education qualification and prior experience.

Interview Process (4 steps):
• hr Round.
• Client Round. Operations
• Round. Final joining.
• Regards
• hr Team

Role Customer Success Associate

Industry Type BPO / Call Centre

Functional Area Customer Success, Service & Operations

Employment Type

Role Category Customer Success


UG : Graduation Required

Job Type: Regular / Permanent

Salary: Up to ₹27,500.00 per month

Token Operator, Ticket Counter

  • • Achieve daily/weekly sales targets basis the floor average
  • • Highly skilled in convincing people to create sales from potential leads
  • • Handle and resolve customer complaints and ensure that they are heard and are engaged with our brand
  • • Obtain and evaluate all relevant information to handle product and service inquiries
  • • Provide pricing and delivery information to customers
  • • Process orders, forms, applications and requests
  • • Manage customers’ accounts and keep records o f customer interactions and transactions along with the details of inquiries, comments, complaints and the action taken
  • • Communicate, coordinate and work collaboratively with internal departments
  • • Follow up on customer interactions and provide feedback on the efficiency of the customer service process.
  • • Flexible to work on 6 days roster

Required Candidate profile

• Looking for dynamic & Proactive candidates for the post of Customer Support Executive (Voice, Non Voice, Email) For our fast growing Company (

• Good Knowledge of customer care/service technique.

• Graduation with at least 0-3 years of relevant work experience in handling customer service operations (Preferably Sales)

• Excellent verbal and written communications skills with the ability to work confidently and Ability to think logically and multitask along with good problem-solving skills
• Education Qualification – 12th passed or above
• Desired Qualification – Additional computer training or certification will be an asset
• Experience with MS Office and data programs.
• Experience with Google sheets including spreadsheets, doc etc.
• Proven data entry work experience, as a Data Entry Operator or Office Clerk
• Experience using office equipment, like fax machines and scanners.
• Good typing speed and accuracy.
• Excellent knowledge of correct spelling, grammar, and punctuation.
• Attention to detail.
• Familiarity with administrative duties.
• Organization skills, with an ability to stay focused on assigned tasks.

Job Type: Full-time

Salary: ₹15,000.00 – ₹18,000.00 per month

• Day shift

• Higher Secondary(12th Pass) (Preferred)


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Role Data Entry / MIS

Industry Type IT Services & Consulting

Functional Area Station Controller/ Train Operator

Employment Type Full Time, Permanent

Role Category Back Office

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